Troubleshooting Common Issues with Garage Door Keypads

A garage door keypad is a small device placed on a wall near the garage and communicates with the garage door to open or close it. It has two buttons, one to open and one to close the garage door. Unfortunately, there are infinite reasons why your garage door keypads may not work. Here are the most common causes of keypad problems and a few troubleshooting techniques to get yours working again.

Troubleshooting Common Issues with Garage Door Keypads

Garage Door Keypad Needs New Batteries

Garage door keypads have batteries that typically last two years, depending on how often it is used. When your garage door keypad suddenly stops working, check the batteries to see whether they need replacing. Dead batteries are an issue that is relatively simple to fix. In fact, replacing the batteries would take less than a minute of your time. Even with infrequent use, it is a good idea to check and replace the batteries at least once a year. To do this:

• Lift the cover of the keypad to locate the battery compartment.
• Slide the cover of the battery compartment open.
• Insert a 9-volt alkaline battery into the compartment.
• Replace the cover of the compartment and run a keypad test to see if it works (buttons should light up).

Sticking Remote Control Keys 

Garage door keypads are susceptible to weather conditions, which can cause them to become dirty and grimy over time. That can sometimes make keys start to stick and cause problems. Cleaning off your keypad should fix this. First, use a few drops of appliance cleaner on a soft cloth to wipe down your keypad, making sure to get into all the spaces between keys. You can also remove any dust by taking off the front of your keypad box and using a clean, dry cloth. Just like that, you can fix a sticking button on your garage door keypad.

Garage Door Keypad Has Frayed Wires or Loose Connections

The batteries are fine, and you clean the keypad, but the garage door keypad is still not working. What is the next step, then? In many cases, damage to wires is the culprit when a garage door keypad stops working. These wires normally wear out over time, and weather conditions in your area may contribute to wire damage. The issue is often a break in the connection between wires and keys. To check for wire damage on your keypad:

1. Begin by removing the back cover.
2. Inspect the keys to see if the wires are still securely attached.
3. Reconnect any loose wires, put the cover back on, and try opening the door again.

Still not working? Then, it may be time to call in a residential garage door repair technician to take a closer look at the wiring.

Problems With the Garage Door Key Code

You may have accidentally triggered a security measure on your keypad by entering the wrong PIN too many times. In some models, putting in the wrong code several times can lock up the system, so it will only work again once you set a new PIN. To do this, press the LEARN button on your motor and put in a new PIN.

Alternatively, it may just be that those particular buttons are wearing out. Try resetting your pin code with a fresh set of numbers on keys that have not been used yet. This simple trick might solve the problem!

When Everything Appears to Be Working Perfectly

We advise resetting your keypad if you have done everything previously and nothing seems to be working. To locate the unlocking code, consult your owner’s manual. You can then re-enter your previous code or a new one to your door when that has been added.

Garage Door Repair Near Me

Omaha Garage Door Repair is the leading garage door repair company in Omaha, Nebraska. We offer various services to meet your needs, including garage door opener repair, garage door spring repair, and garage door keypad repair. In addition, our experienced and certified technicians are available 24/7 to help you with any repair or maintenance issue. So call us today, and let us help you get the most out of your garage door!